We treat your data as it were our own, so we only access or share your data (with services we use) in order to provide you with good customer service. This requires us to track website behavior, store cookies, and process your information.
Your data is used to:
- Process your online payment(s)
- Grant you access to restricted services & content on the site
- Offer customer support
- Send you newsletters by email
You have the rights to:
Services we use
We don’t share any personally identifying information publicly or with third-parties, except when required to by law. We default to processing your data anonymously, but this isn’t possible for all the services we use. Exceptions of this are:
Ghost is the platform we use for Selling Memberships, Managing Website Content, and Delivering Newsletters.
Stripe manages all payment processing and subscription management. Your credit card payment details are managed by Stripe and not released to The Mixcast except the date and amount of each payment, the last four digits of your credit card, expiration date, and zip code.
We use Google Cloud for sending and receiving email. Support queries sent to firstname.lastname@example.org allow us to provide you with support and currently don’t get sent to any third party help desk.
Further reading: Google Cloud & the General Data Protection Regulation (GDPR)
Google Analytics helps us understand how many people visit our website, and which acquisition channels are popular. We anonymize every IP so they can’t be traced back to you. Google Analytics does not collect any personal data and is GDPR compliant.
View or deleting your data
Under the law of GDPR, you’ll always have the rights to request the data we have about you.
In case you wish your data to be deleted from the services, we can’t guarantee that you’ll still be able to properly use The Mixcast, or whether we can be of any help in case you request support.
To request viewing or deleting your data you can send an email to email@example.com.
Correction of data
Children under 13 need consent of a parent or legal guardian to browse our website or use our services.
Effective Date: December 2, 2022